Exceptional Manager Program

Empower your management team with the mindset, skills, and tools necessary to produce high-functioning teams.

What is EMP?

The Exceptional Manager Program (EMP) is the most comprehensive manager training course available. It empowers your management team with the mindset, skills, and tools necessary to produce high-functioning teams.

A strong management team is often a key missing element in small and midsize businesses. This results in stagnated growth, financial underperformance, and company leadership spending too much energy on the operations of the business.

The Exceptional Manager Program’s purpose is to shape a Management Team into the backbone of an Exceptional Company.

The EMP Management Wheel

Each quadrant represents a key area that must be successfully managed – Self, Staff, Work, Workplace. During the 12-month course, we spend three months on each of the four quadrants.

Manage the Staff

An Exceptional Manager manages the Staff by providing structure, clarity, and focus in day-to-day supervision and in coaching people towards their highest and best.

Manage the Work

An Exceptional Manager manages the Work by establishing processes that reduce variability and implementing systems that increase scalability, mobilizing and focusing resources to complete projects, and effectively solving problems faced by themselves and their teams.

Manage the Self

An Exceptional Manager manages the Self by optimizing personal style through the pursuit of self-awareness, routinely spending time on what is important, and employing an effective decision-making process.

Manage the Workplace

An Exceptional Manager manages the Workplace by facilitating productive meetings, negotiating the mutually beneficial resolution of conflicts, and effectively navigating team dynamics.

Learn More - Free 20-minute Consultation

EMP Program Structure

The 12-month program is comprised of five components. Multimodal learning engages participants from various aspects, achieving higher levels of understanding and retention.

Knowledge Transfer Videos – Core principles are communicated via video prior to each in-class meeting and can be viewed at the participants’ convenience.
Interactive Classes – Participants come prepared for the monthly half-day, hands-on sessions. Most of the in-class time is spent on activities that apply the concepts communicated in the videos.
On-the-Job Application – Between classes, participants apply the principles, methods, and tools in their organization, allowing them to experience the benefits in a real-life environment.
Management Tools – Practical software tools create tangible structures for the participants, improving their ability to manage their departments.
Progress Assessments – Periodic assessments are taken during the program to measure participant progress.

Customer Testimonials

What do participants find most impactful?

“Attending the program will help you organize, implement, and engage your management staff.”

Manager

“My co-CEO and I have been through a lot of programs, groups and seminars, but we've never been exposed to any material like this. It's helped us more intelligently communicate with people outside our organization.”

CEO

“Really appreciate how well-organized the segments are presented and the method of watch, listen, and interact with class and in-class activities.”

Director

“I was surprised at how much we can improve on. I thought we were doing well already.”

Sales Manager

"I used to think, ‘we’re just the managers, why do we need to care about this?’ This program changed our perspective on why we need to care about this kind of stuff."

Department Manager

“Ownership Thinking has taught my team how to understand really how the business works overall. So when they start to make decisions for their groups, they are making from the company-level rather than just their group’s level.”

CEO

“The common language our leadership team has gained – both regarding the business via the Ownership Thinking topics we’ve discussed and regarding how to be better managers.”

Vice President

"The program is helping me see the business is bigger than just my department, and that I have a responsibility as a manager to think about the entire organization."

Department Manager

"Our entire leadership team is now communicating more deeply about business topics we have never even discussed before. It's helped my leadership team really step up by increasing everyone's level of ownership thinking."

CEO